Privacy Policy for SkyCandle.me
Effective Date: April 1, 2025
SkyCandle.me ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website and use our fundraising services.
1. Information We Collect
We collect both personal and non-personal information from users, including:
Personal Information: Name, email address, mailing address, phone number, payment details, and other identifying information you voluntarily provide when creating an account, making a donation, or setting up a campaign.
Usage Data: IP address, browser type, operating system, referring URLs, and other technical data gathered through cookies and analytics tools.
Cookies: We use cookies and similar tracking technologies to improve user experience, track usage, and tailor content.
2. How We Use Your Information
We use your information to:
Operate and maintain the website and services
Process donations and transactions
Communicate with you about your account or fundraising activities
Improve our platform, personalize content, and troubleshoot issues
Comply with legal obligations
3. Sharing of Information
We may share your information with:
Payment processors to facilitate donations and payouts
Analytics providers (such as Google Analytics) to understand site usage
Legal authorities, when required by law or to protect our users and services
Third-party service providers who help operate our website (e.g., email services, hosting)
We do not sell your personal data.
4. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt-out of marketing communications at any time
Disable cookies through your browser settings (note: this may affect functionality)
To request data access or deletion, please contact us at: jinnjot@gmail.com
5. Data Security
We implement industry-standard security measures to protect your data. However, no online system is 100% secure, so we cannot guarantee absolute security.
6. Children’s Privacy
SkyCandle.me is intended for a general audience. We do not knowingly collect personal information from children under 13. If we learn that a child has provided us with personal information, we will delete it immediately.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted here, and the “Effective Date” at the top will be updated. We encourage you to review this policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: jinnjot@gmail.com
Website: https://skycandle.me